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1.8

I had never heard of Zazzle before. I buy most things on Amazon.

My stepfather is a huge fan of cigars and jigsaw puzzles. So, I got him a wonderful puzzle on Amazon that had pictures of cigar boxes and labels. Then I went on Zazzle and found a puzzle that was of cigar bands. It looked very colorful and nice.

I should have read the fine print. I paid about 20 bucks for it including shipping. When it came and I opened the box I almost fell over in disbelief. The picture on the front of the box was about 4" x 5".

The cigar bands were smaller than a grain of rice. It looked so ugly and tiny โ€“ โ€“ the image was almost like a Jackson Pollack abstract painting. My stepfather attempted the puzzle and the pieces were not fitting correctly โ€“ โ€“ who knows what the deal was?

Anyway, what a huge disappointment in a colossal waste of money. I will never buy from Zazzle again.

Reason of review: Not as described/ advertised.

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ZazzleSM

Hello,

We are so sorry to hear that you are unhappy with your puzzle. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.

Please contact our customer service department for assistance.

We can be reached at support@zazzle.com, or give us a call at 1-888-892-9953.

We look forward to assisting you further

Thank you, Christine

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