Zazzle Reviews

Show reviews that mention
order customer service customer service business email shipping money refund delivery
Filter review
  1. 121 reviews
  2. 44 reviews
  3. 35 reviews
  4. 9 reviews
  5. 11 reviews
Most helpful review

Zazzle - Bug Infestation was delivered with my order
Zazzle - Bug Infestation was delivered with my order
Zazzle - Bug Infestation was delivered with my order
Zazzle - Bug Infestation was delivered with my order
Zazzle - Bug Infestation was delivered with my order
Zazzle - Bug Infestation was delivered with my order
Good Morning My order was received today and I opened it and to my surprise the inside of the box was infested with type of small bugs. First of all it was left in my front porch and we had drenching rain last night into this morning. The box was partially open and it...
View full review
View full review
Comment
Helpful 0 Not helpful 0
2 comments
#1938882

Hi Allena! We are truly sorry that this has happened with your order. If you could kindly email social@zazzle.com with your order details our team would be happy to assist you further!

Reply
0 1
View more comments
ID
#2199647 Review #2199647 is a subjective opinion of poster.
Location
Plainfield, New Jersey
New Reviewer

I haven't received my order

Zazzle - I haven't received my order
My order was shipped May 17th and I still havent received it my business is being put on hold because of this problem.
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2037360

Hi Calia, We are very sorry to hear that you have not yet received your order, that is certainly not the customer experience we strive for. Please reach out to us at social@zazzle.com, with your order ID number and we would love the opportunity to assist further! Thank you, Yvonne

Reply
0 0
ID
#2672954 Review #2672954 is a subjective opinion of poster.
Loss
$1200
Preferred solution
Deliver product or service ordered
New Reviewer

Pas de nouvelle de ma commande

Pas de nouvelle de ma commande !l'audre de paieent un été accéderpté je commenceeuh un moi faire du souci j'ai essayé plusieurs fois de commander
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2032409

Bonjour, nous sommes vraiment désolés d’apprendre que vous n’avez pas reçu votre commande. Veuillez nous contacter à social@zazzle.com afin de vous aider au mieux. Dans l’attente de votre e-mail!

Reply
0 0
ID
#2647650 Review #2647650 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Questions about my order

1.0
I placed a order for a business card front and back I realized that the & was missing on my order so I reached out to them to modify my order was told it couldnt be so I had to cancel my order and reorder I did that I checked the box to pay $20 extra for a rush delivery I called again because on my email it seemed like I ordered three different cards instead of front and back I was assured that I just had one order of front and back and my order would be delivered on Friday this was Wednesday I said ok and Thanked the young lady Thursday I get another email saying my order would arrive on Monday so
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2029737

Hi Garfield, We'd be more then happy to answer the questions you have relating to your order! If you could email us at social@zazzle.com, we'd be more then happy to assist! Thank you, Ryan

Reply
0 0
ID
#2647025 Review #2647025 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Place an order

I want to order the double mermaid and dolphins shower curtain with discount. I don't know how to do it on line
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2028096

Hi there, We'd be more then happy to be of assistance! If you could kindly email us at social@zazzle.com, we would of course love to assist you in placing your order! Thank you, Ryan

Reply
0 0
ID
#2637147 Review #2637147 is a subjective opinion of poster.
Location
Millville, New Jersey
Preferred solution
Double mermaids and dolphins shower curtain with discount.
New Reviewer

Wrong shirt

I ordered an expensive white t shirt. Custom. Was supposed to have 82d Airborne Division on front pocket with the words 82nd Airborne Division and the Words Combat Veteran beneath it. On back above the c130 with jumpers was supposed to be A co 2/505 PIR I want the correct shirt that I paid over 40 dollars for. Highly disappointed in your company. Please contact me at 337 244 ****. I want the correct product sent to me.
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2027331

Hi Cyla, We are very sorry to hear of the issues with your order! If you could kindly email us at social@zazzle.com, we'd be more then happy to assist! Thank you, Ryan

Reply
0 0
ID
#2627439 Review #2627439 is a subjective opinion of poster.
Loss
$43
Preferred solution
Deliver product or service ordered
New Reviewer

Custom Socks

1.0
Ordered the Monkey socks with a custom moniker, It was only printed on ONE sock. Very tacky especially since it was a gift. WILL NEVER ORDER FROM THIS WEBSITE AGAIN!

User's recommendation: GO TO ANOTHER WEBSITE!

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2022047

Hi Michelle, We are very sorry to hear of the issues you have encountered, we'd be more then happy to provide a resolution here! Please contact us at social@zazzle.com, we look forward to hearing from you! Thank you, Ryan

Reply
0 0
ID
#2589243 Review #2589243 is a subjective opinion of poster.
Service
Zazzle Printing Service
Pros
  • Good quality socks
Cons
  • Poor end result

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Ties that I wish to purchase

I would like to order couple of ties, they are: 1. PixDezines Diy Color/Faux Copper/Blak Tie 2. Unique Wood Design Tie What material are they made of, whether it is polyester, microfiber or silk. Thank you for your assistance.
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2022046

Hi Pallasena, We'd be happy to be of assistance! We can be reached directly at social@zazzle.com where we would be happy to help! Thank you, Ryan

Reply
0 0
ID
#2586133 Review #2586133 is a subjective opinion of poster.
Location
Annandale, Virginia
Preferred solution
I am interested in bjuying two ties, what material are they made of, whether it is polyester, microfiber or silk.
New Reviewer

No order confirmed

On May 28 I placed an order with you for 5x7 note cards , purple/ gold border, with the name william carl anderson" They were being sent to 404 little falls st , Little Falls VA 22046. Attention: William Anderson V. I'm Bonnie Montgomery. 714 357 ****. But I never received a confirmation email
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2022045

Hi Krislynn, We are sorry to hear you have not received your order! If you could contact us at social@zazzle.com, we'd be more then happy to look into this for you! Thank you, Ryan

Reply
0 0
ID
#2581376 Review #2581376 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Haven’t Received My Order

I ordered my save the dates about 3 weeks ago. I was supposed to have received them on May 24, but I have never gotten any notification or information about why I never got or where its even locate. Furthermore, I am highly upset and very frustrated because those save the dates are extremely important and I have no clue where they are or when they are coming in.
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2022043

Hi Daeshaun, We are sorry that you have not received your order! Please contact us at social@zazzle.com so that we can look into your issues and have them resolved!

We look forward to hearing from you! Thank you, Ryan

Reply
0 0
ID
#2579170 Review #2579170 is a subjective opinion of poster.
Product
Zazzle Invitations
Cons
  • Shipping sucks
  • Charged but never shipped
  • Being lied to about delivery
Loss
$173
Preferred solution
Full refund

Deceptive practices

Charged $9.95 for a Black Membership from a purchase OVER 1 YEAR ago. No warning email to stop so called membership. Avoid this site.

User's recommendation: Don't purchase from them.

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2017291

Hello, We're sorry to hear this. Unfortunately, as stated in the Terms and Conditions agreed upon when signing up for Zazzle Black membership, if you do not opt-out within the one year membership, you will be charged the $9.95 to enjoy standard shipping for a full year again.

Please reach out to us at social@zazzle.com, where we would be glad to provide you with some resolutions.

We look forward to hearing from you! Thank you, Yvonne

Reply
0 0
ID
#2568051 Review #2568051 is a subjective opinion of poster.
Location
Norristown, Pennsylvania
New Reviewer

Where's my order

1.6
Said will be delivered May 14 now the 21st not here xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

User's recommendation: Not sure did t get my order.

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2015918

Hi Rhone, We are very sorry to hear you have not received your order! We can be reached at social@zazzle.com where we would be more then happy to investigate this issue and have it resolved! Thank you, Ryan

Reply
0 0
ID
#2563632 Review #2563632 is a subjective opinion of poster.
Pros
  • Good products
Cons
  • No service
Loss
$112
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Have not gotten my orders.

I have spoken to one of your agent, who say they would track my package as of last week, but still another week, nothing. I order a Custom Car License Plate (Mrs. Sorrell 940013****858884****25 ) and a License Plate Frame (Gospel Singer 927489****849355****655****) . I have been waiting 2 weeks now.

User's recommendation: would not tell anyone about your company. I have been waiting for 2-3 weeks.

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2013245

Hi Joyce, We are very sorry to hear you have not received your order! We can be contacted at social@zazzle.com where we would love to assist further!

We look forward to hearing from you! Thank you, Ryan

Reply
0 0
ID
#2547348 Review #2547348 is a subjective opinion of poster.
Location
Carrollton, Texas
New Reviewer

Commande non reçu

J'ai passé une commande le 21 avril et je n'ai toujours pas reçu mon colis. Je voudrais avoir un interlocuteur français car je ne parle pas du tout anglais. Merci d'avance
View full review
Comment
Helpful 0 Not helpful 0
ID
#2538085 Review #2538085 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Return

5.0
CS was extremely easy to deal with. My tee shirt was too small, not a problem , a larger shirt is being sent as we speak . He could not have been more accommodating!

User's recommendation: Would definitely use this company again.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2533303 Review #2533303 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Need my merchandise

1.0
Been given various dates as to when I'll b receiving my blanket order 04 06 please , it's way overdue soppose to have been a birthday gift thank you
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2008371

Hi Jaina, We are very sorry to hear you have not received the blanket you ordered at this time! We can be reached at social@zazzle.com where we'd love to look into this for you!

We look forward to assisting further! Thank you, Ryan

Reply
0 0
ID
#2526791 Review #2526791 is a subjective opinion of poster.
Pros
  • Take too long
  • Beautiful pillows
Preferred solution
Deliver product or service ordered

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article