Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

Zazzle is a complete rip off, they say 100% satisfaction guaranteed, but when I ordered a poster it arrived a week late and was completed wrinkled.When i complained to customer service they never got back with me, aka they never responded.

However they send me about two emails every day with offers and discounts that are totally pointless.

They even sent me a request to fill out a review on their website and after doing so they still never replied to my complaint.

I HIGHLY recommended you order from another site.Zazzle sucks and will never stop emailing you junk mail no matter how hard you try to ignore it.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss "poor customer service, bad quality, problem with delivery, damaged, and return policy is a total lie" of delivery service and associated monetary loss in the amount of $35. Zazzle needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned delivery service in their reviews. You may find this information helpful for further shopping at Zazzle.

Had an Experience with Zazzle?

Write a review

Comments

Terms of Service
Post Comment
Cancel
ZazzleSM
#1213172
Zazzle Verified Representative

Hello,

We are so sorry to hear about the condition in which you received your order. That’s definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.  Please contact our customer service department for assistance.

We can be reached at support@zazzle.com.

Or, give us a call at 1-888-892-9953.

We look forward to assisting you further!

Thank you, Terri

You May Also Like