Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
1 comment

Zazzle is a complete rip off, they say 100% satisfaction guaranteed, but when I ordered a poster it arrived a week late and was completed wrinkled.When i complained to customer service they never got back with me, aka they never responded.

However they send me about two emails every day with offers and discounts that are totally pointless.

They even sent me a request to fill out a review on their website and after doing so they still never replied to my complaint.

I HIGHLY recommended you order from another site.Zazzle sucks and will never stop emailing you junk mail no matter how hard you try to ignore it.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss "poor customer service, bad quality, problem with delivery, damaged, and return policy is a total lie" of delivery service and associated monetary loss in the amount of $35. Zazzle needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned delivery service in their reviews. You may find this information helpful for further shopping at Zazzle.

Had an Experience with Zazzle?

Write a review


Terms of Service
Post Comment
Zazzle Verified Representative


We are so sorry to hear about the condition in which you received your order. That’s definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.  Please contact our customer service department for assistance.

We can be reached at

Or, give us a call at 1-888-892-9953.

We look forward to assisting you further!

Thank you, Terri

You May Also Like

Flexshopper Account Review from Lewisville, Texas Flexshopper "On 6-2-16 I filled out an online app for this company that advertises itself as a lease-to-own company that caters to consumers who have credit issues. The application was approved..." Read more Tradesy: Worst Buy/Sell Company out there Tradesy "I had posted a Louis Vuitton belt (brand new WITHOUT tags) on Tradesy. Immedietly, a woman was interested in the belt and i lowered the price for her so it'd..." Read more Zazzle - Keychain Review from Milford, Pennsylvania Zazzle "Ordered personalized keychain with a clip art frog. The image and name were so small it looked like a speck of dirt even though there was plenty of room to..." Read more Zazzle keeps screwing up my order - just who are these NINNIES?!! Zazzle "My experience. After researching websites for a week, I came across and order TWO different bumper stickers. Paid $14.78 for the two (including a whopping $6.09 S/H!). At long..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more The Childrens Place - Racial profiling The Childrens Place "Today I was giving the most horrible customer service experience. Early today I called to put 2 items on hold prior to my visit to pick up later. During my..." Read more