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1 comment

ordered TWO Christmas cards, one with Siberian Husky and one with Black Lab two wks ago. Received two ornaments and postage but not cards.

Call company every day and the wait on phone is anywhere from twenty five-forty five minutes. Obviously they don't want to hear complaints. There is no way for a customer to leave a message or a phone number for company rep, to call you back. My grand daughter saw party invitations that she liked but in the end ordered them from another company and it's a good thing she did.

WILL NEVER ORDER FROM THIS COMPANY AGAIN. BAH HUMBUG.

Product or Service Mentioned: Zazzle Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $450.

Preferred solution: Deliver product or service ordered.

I didn't like: No response from customer svs.

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ZazzleSM
#1255526
Zazzle Verified Representative

Hello,

We are so sorry to hear about part of your order not being received. That’s definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.  Please contact our customer service department for assistance.

We can be reached at support@zazzle.com.

Or, give us a call at 1-888-892-9953.

We look forward to assisting you further!

Thank you, Terri

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