Zazzle
Reviews and Complaints
Zazzle sucks
- Delivery service
Preferred solution: Full refund
Zazzle replaced at no charge
My credit card information was stolen
Absolutly shocking !!
- Paying for products and still waiting for order
- Customer service
- Failure to communicate
Preferred solution: Let the company propose a solution
False Delivery Estimate
Have not received my order! Terrible customer service!
Bling wall clock
I ordered this clock and it was nothing like the ad. The stones look raised, but the actual clock look like a painted on round board clock.
Paid way too much not to have a stone on it. Very disappointed
Item came damaged and size was wrong
Preferred solution: Full refund
They owe me money!!!
DO NOT USE THIS SITE , HORRIBLE
I was charged for an order then the order disappeared from my history and customer service never got back to me. The company is worthless and I would use more degrading words to describe their professionalism and ethics, but I don't want to offend anyone.
They charged me and I never received my order and they never contact me back. They are a horrible horrible website. I am going to make sure all of my friends and family know what a *** site this is because they took my money and never took the time to help me.
The products aren't that great either. I wouldn't use this site id rather sew a pillow on my own then use their services
Preferred solution: Full refund
Ordered a top and still not arrived after 4 weeks!!!!!
I ordered a top on 30/11/17. Today is 20/12/17 and it is still not arrived.
The order was never revealed dispatching from Nevada until I paid. If I knew, I won't even bother. Looked up on the internet, realised a lot of customers suffer the same thing from Zazzle, they are well known for not delivering orders. The customer support keeps changing the 'SHOULD BE' delivery date to later and later.
Just a bunch of liars and crooks. Total incompetence. How hard to deliver a long sleeve top!!??
Even companies before the birth of internet can do better than that. This company should be banned from doing business.
Zazzle - Shipping Service Review
Terrible blown off no help whatsoever
Zazzle is a terrible company they owe me almost $200 and my business cards told me a supervisor would call me just to get me off the phone and never did anything to fix the solution lied to me through emails last night
Still no delivery or accurate tracking
Ordered my wedding invitations and have tried to follow up where my parcel is as tracking number provides no information. Have contacted zazzle and still no word about where my delivery is.
I'm freaking out as reading all the negative reviews people have about zazzle I am nervous I will not receive my wedding invitations. Please help! I would love confirmation and accurate location of where my parcel is and when it will arrive. Also I'm from Australia and the website falsely makes you believe you are purchasing from Australia as it says delivery will be within 6-11 days.
I need to know if it's coming or not , cause if not I'll demand a refund and need to get my invitations asap!! Please help!
Garbage
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Hello,
We are so sorry to hear about your recent Zazzle order experience. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right.
Please contact our customer service department for assistance. We can be reached at social@zazzle.com or you can give us a call at 1-888-892-9953.
We look forward to assisting you further!
Thank you,
Tram