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2.4 Based on 59 reviews
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  • Customers like
    • Easy to use website 4
    • Product 2
    • Quick delivery 2
  • Customers don't like
    • Customer service 21
    • Difficult to contact directly 9
    • Slow refund 4
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I wasted an hour on their site last night. Constant lag. Just to change text color for the business card took ten seconds for each section. Changing text was even worse. Uploading my cover image for the business card took fifteen minutes of waiting for the site to upload the image. I have a fast computer and fast Internet, but I've never experienced such troubles from any website. To make matters even worse, I decided to go ahead and make the... Read more

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I ordered a t-shirt... simple right? 1. Tracking was vague and incorrect. 2. Once arrived, the shirt size was WAY off. 3. The printed image on the shirt was crooked. 4. The seams were sewn a little off. (It looked like when you hang a wet shirt on a pointy hanger and it dries with the shoulder area looking "pointy". 5. I've been trying to reach someone about a return for days and I'm not getting any help. I guess I shouldn't expect much from a... Read more

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Ordered some bday invites and had a minor mistake. I called to see if they can modify it and unfortunately I was told they could even though I had just placed the order 5 mins after realizing there was an error. Will not order from them again Read more

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Ordered invitations on November 4th. Confirmed order said product would be delivered on November 9th. Because they didn't get it out on time, it will not be delivered until November 14th, almost a week later! DO NOT TRUST THE WINDOW THEY PROVIDE FOR DELIVERY! They will just come back with blah, blah, blah it is the shippers fault! NO, it is not! I would not have even given them my business if I would have known it was going to be so late! I... Read more

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Zazzle is a f'ing RIP OFF. I tried to product some products with my own artwork of 1930's GANGSTERS using public domain images, and these *** claim I can't use "celebrity" images. These were my own pencil portraits of Ma Barker, and her sons, Herman, Lloyd, Arthur "Doc", and Fred Barker - some of the worst bandits in the Midwest from 1920 to 1935. To complicate matters, now there is NO CUSTOMER SERVICE link or any link we can use to close our... Read more

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I ordered 1 invitation so I could check the paper type and coloring. The order was put on hold to verify that the picture that I used was not copyrighted. It was verified and ok'd and I received my 1 inviation. It looked good. When I went to order the amount I needed (25 pieces) I was told that I could not use the photo even though they ok'd it the first time and produced it the first time. The explanation that we received was for us to go... Read more

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First of all, I ordered some birthday invitations which they canceled without even telling me anything about it. No email no nothing. And THEN I ordered some customized wedding stickers and NEVER got them!!! I had to improvise for the party favors. So so bad! Do NOT purchase anything from here, you will never get it!!!!! Read more

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I ordered a number of jackets for an event. This was at the beginning of September 2016..over $600. Later I put in a separate order for two additional jackets due to some additional attendees. Anticipated delivery date for both orders was end of September. My event was October 13th. Beyond of September still no order, I checked on line and it looked like they hadn't even started yet with either order. The day I check, my two jacket order... Read more

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Went to the website and clicked on the "customer service" link to get my return order number. It went right back to the same page. Intentional? I tried this multiple times, all with the same result. Had to dig to find a 1-800# and they at only available M-F, which is okay, but if these other reviews are anything to go by I don't hold out much hope once I get thru on Monday. My fault for not checking on this site before ordering from an... Read more

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I was really excited to find a store with a clean interface, customized storefronts and such a wide array of products. I spent half a day setting up a shop for my designs, created an an instagram for it, and then realized a week later that non one could buy them because all of my products had completely disappeared from my store. It's bad enough that you have to design each and every item to make it available for sale rather than apply it to all... Read more

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