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8 comments

I bought a t shirt from a third party vendor through Zazzle.com. The site offered free shipping if I ordered that day.

I did. Thirty-one days later the site charged my credit card for a year of "Zazzle Black" membership with my card info. I requested a refund as I have no use for or interest in a membership. They refused to refund the money saying I had had a 30 day trial membership that I neglected to cancel in time.

It is a scam. Beware and buy elsewhere.

They are deceptive, fraudulent hucksters who run the internet for everyone.

Monetary Loss: $9.

Location: New York, New York

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Guest

This just happened to me to! Did you reach a resolution?

Guest

Don't order from Zazzle! They hide services in the terms of boilerplate agreements which no one reads, which automatically opts you into annual subscriptions, and refuse to refund your money.

Sound familiar? It shouldn't. How do some startup internet companies think they can get away with these unscrupulous, unethical business practices?

Word to the wise- obliterating customers' goodwill is not the way to succeed.

Spread the word.

Guest

the same thing happened to me. I NEVER signed up for zazzle black and I have no need for it.

Unsure why they think I signed up as I read the terms and conditions.

Will definitely file a claim with my bank and a complaint with BBB. I will never order from them again, I should have stuck with vistaprint :(

Guest

You had 30 days to cancel and you didn't. This was no one's fault but your own. You're just mad that you forgot and got charged money.

Guest
reply icon Replying to comment of Guest-742720

How can you cancel something you never signed up for in the first place. You are probably another Zazzle employee.

Guest

Just happened to me. It's a joke.

You cannot run an Internet business like that. Hiding the fee in terms and not reminding someone they will be charged is am absolute scam and I would never do business with them again. Just a pr nightmare. The person responsible for that trial new exactly what they were doing.

Is generating 10$ a person going to make your business profitable to your investors??

No how to run a business. Hope investors run.

Warmest

Guest

you have to sign up for the zazzle black membership...so I guess you might have done it and not known the conditions of the offer not zazzles fault.

Guest
reply icon Replying to comment of Guest-457324

I did not sign up for this membership. You are probably a Zazzle employee.

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