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Check out this link http://www.zazzle.com/zazzleblack

It states that there is a free trial offer for 30 days.

I got charged and their "Customer Support Hero" will not refund my money. I was offered a store credit which is laughable after the horrible service I received. I will never visit the Zazzle site again, and everyone I know will be aware that Cafe Press is a better option

I spent 2 days emailing a "Support Hero" back and forth. It was like banging my head against a brick wall.

I did my best to resolve the issue, but now it's in my bank's hands. Dispute filed.

Zazzle is a scam. Buyers Beware.

Monetary Loss: $39.

Location: Palm Beach, Florida

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Guest

Same thing just happened to me, I wish I'd googled "zazzle black free promotion scam" before clicking the bogus free trial offer. Customer service told me the terms and conditions were non-refundable.

When I threatened to get my bank involved I was placed on hold, after which I was told they would be refunding my credit card within the next 45 business days as a courtesy.

I'm guessing this has happened to several other customers and Zazzle is relaxing their non-refundable policy (for customers who don't take no for an answer). I'll be checking out Cafe Press shortly...

Guest

I just did this not even 20 minutes ago and noticed my account was charged and emailed them immediately. I don't understand how they can advertise a free trial and then charge you? It's absolutely ridiculous.

thirteenlauren A

I was asked to update my situation with Zazzle. My bank dealt with them, and I received my money back.

Since then I have been shopping at Cafe Press with absolutely no problems. If you are going to shop at Zazzle, beware...Do NOT click on the link that says "Click Here to Start Your Free Trial of Zazzle Black Now" It is not free, you WILL be charged.

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